Frequently Asked Questions
Find answers to common questions about our hardware and lighting.
Are your products compatible with standard electrical systems?
Yes, all our lighting and electricity products are engineered to meet international standards. Please ensure you select the correct region (UK/EU or US/CAN) when browsing to match your local voltage and mounting requirements.
What materials do you use for your hardware?
We specialize in solid metals, including brass, steel, and smoked bronze. Each piece is finished with a protective lacquer to ensure durability and a premium tactile experience.
Can I use your hardware in a bathroom or outdoor setting?
While our solid metal products are highly durable, we recommend avoiding direct contact with water. For bathroom use, ensure the area is well-ventilated to prevent long-term oxidation.
Do you offer professional trade accounts?
Yes, we offer a dedicated program for architects, interior designers, and contractors. Trade members receive exclusive pricing and personalized project support.
Is mounting hardware included with my purchase?
Yes, all our handles, knobs, and light fittings come with the necessary matching screws and fixings required for standard installation.
How do I clean and maintain the finish?
We recommend using a soft, dry microfiber cloth. Avoid abrasive cleaners or chemicals, as these can damage the protective coating and the natural patina of the metal.